The Quality of Yesterday…….
…….The Knowledge of Today
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Christmas Dinner 2022
Rodger recognized the following employees for their years of service:
Chris Sauder 15 yrs
James Fenwick 15 yrs
Kandy Hays 25 yrs
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CHRIS grew up in the auto industry & started working full time February 2007.
**ASE Auto Technician
**ASE Service Consultant
Q:Why did you choose an automotive technician career?
A:I was always interested in the new technology that is being incorporated into our industry and enjoy the challenge of a career that is both a physical job and a problem solving career involving constantly changing electronics.
Q:What do you enjoy most about being an automotive technician?
A:Learning about new systems vehicles are using.
Q:In automotive repair, what does “customer satisfaction” mean to you?
A:Customer satisfaction means the customer is treated fairly and leaves our shop with full knowledge of the repair done to the vehicle and at a fair price to the customer and shop.
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JAMES started working full time in May 2007.
Q: Why did you choose a career in the automotive industry?
A: An interest in how cars work and my father inspired me.
Q: What do you enjoy most about working in the automotive industry?
A: The process of finding parts for each vehicle.
Q: In automotive repair, what does “customer satisfaction” mean to you?
A: Quality parts and quality service give peace of mind to the customers.
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LARRY started working full time in March 2021
**ASE Auto Technician
Q: Why did you choose a career in the automotive industry?
A: Because I enjoyed working on vehicles as a teenager.
Q: What do you enjoy most about working in the automotive industry?
A: I like a challenge.
Q: In automotive repair, what does “customer satisfaction” mean to you?
A: For the customer to get their vehicle done quickly and correctly.
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MIKE started working full time in May 2021
**ASE Master Auto Technician
Q: Why did you choose a career in the automotive industry?
A: I have always been a gear guy. I grew up around and have repaired vehicles since I was little. The only thing I didn’t mess with much when I was younger was diesel vehicles. So, I put myself through school and now I prefer to repair diesel vehicles.
Q: What do you enjoy most about working in the automotive industry?
A: The most enjoyable thing to me is getting down and dirty on a big job, figuring out the problem, and when it finished and hearing it fire back up for the first time.
Q: In automotive repair, what does “customer satisfaction” mean to you?
A: To me, going above and beyond the customers wants and needs to repair their vehicle. Making sure the customer leaves very pleased with the service.
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KOLBY started working full time in September 2023
Q: Why did you choose a career in the automotive industry:
A: I’ve always had an interest in cars, from collecting Hot Wheels to my obsession with motorsports, plus I’ve also always
liked working with my hands so it seemed the perfect fit.
Q: What do you enjoy most about working in the automotive industry?
A: Learning about the new designs of cars, why things change and how different manufacturers build their cars the
way they do.
Q: In automotive repair, what does “customer satisfaction” mean to you?
A: Delivering a solution to whatever problem the customer may have to the degree that when they get their vehicle back
they know that it will run and operate the way it should.
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AUTO became a part of the team in August 2018.
After a year of training Auto officially earns his kibble and a monthly bonus, the “Bark Box”.
He works in service and is a parts runner. His greeting is genuine and sometime’s extra sniffing-depending on the shoe aroma. His knowing of which customer and salesmen bring him treats is an instant sit and paw ready to shake. His “happy” really shows when the children come in!
Reading the calendar daily message before the day starts.
